Frequently Asked Questions

Curetok is a companionship and emotional support platform. We connect you with caring listeners for honest, judgment-free conversation — not therapy, just real human connection when you need someone to talk to.

No. Curetok offers companionship and emotional support, not clinical or medical treatment. If you're dealing with a mental health condition or crisis, please reach out to a licensed professional or local emergency services.

You'll be matched with real people on our platform who are there to listen and support you. You can filter by topic, language, and the kind of conversation you're looking for.

Head to the Services page, choose a category that fits what you need, pick who you'd like to talk to, and select a time that works for you. You'll need an account to complete a booking.

Curetok is built around flexible availability, since life doesn't wait for business hours. Available times vary by listener — check their schedule when booking.

Yes, you can manage upcoming sessions from your account. We'd appreciate as much notice as possible so your listener can adjust their schedule.

Yes. We don't track, record, or share your conversations. Your privacy and comfort come first — this is meant to be a safe, judgment-free space.

Curetok is not equipped to handle emergencies. If you or someone else is in immediate danger, please contact local emergency services or a crisis hotline right away.

We only collect what's needed to run the platform and never sell your data. Full details are in our Privacy Policy, linked in the footer of every page.

Pricing varies by service and listener — you'll see the exact price before you book. Check the Services page for current rates.

Accepted payment methods are shown at checkout when you book a session. If you run into any issues, our support team is happy to help.

Refund eligibility depends on the circumstances — please see our Terms & Conditions or reach out to support@curetok.com and we'll take a look.

Yes, a free account lets you book, manage, and revisit your sessions. You can sign up in under a minute from the Sign Up page.

Email us at support@curetok.com and we'll take care of it for you, along with any data deletion requests.

Use the "Forgot password" link on the Login page to reset it. If you don't receive the reset email, check your spam folder or contact support.